Terms and Conditions For Shipping
Shipping / Delivery Services
We use third party delivery services. For customers who are outside the Indonesian region, we will inform you of the delivery service options that we can use when you have provided your complete and correct address.
For customers who are within the Indonesian region, the delivery service options that we can offer are as follows:
– JNE,
– JNT,
– Anteraja,
– Sicepat
Shipping / Delivery Cost
The cost of shipping your order is entirely your responsibility and we will calculate it into the invoice that we will send to you. The amount of shipping costs you have to pay depends on the quantity of the product you order and the destination for which your order will be shipped/delivered.
Shipping / Delivery Time
Delivery times are indicative only and are based on estimates shown by our delivery providers. We have no control over the process of sending your order after your order has been received by the delivery service. If there is a delay in the arrival of your order, then you have no right to sue us in any form.
Shipping / Delivery Risks
When we have submitted your order to the delivery service, then at that time we do not have control over all the risks that will arise during the process of delivering the order to the destination you set. Some of the risks that may arise are as follows:
– Your order may not arrive at your desired address if you provide an incorrect and/or incomplete address. If this happens, then you must contact the delivery service to confirm the existence of your order. All consequences arising from this matter will be your responsibility.
– Before we submit your order to the delivery service, we make sure that your order has been packed with generally applicable clothing packaging standards so that your order reaches its destination safely. In fact, you have the right to ask us for photos of your product packaging to ensure that we have fulfilled our obligations in providing the best service for you. However, if there is damage to the product you ordered caused by the error of the delivery service, then this is no longer our responsibility and you have no right to demand anything from us in this regard.
– If the person who received your order at the address where your order was delivered is not you, then you are required to confirm with the delivery service directly. All risks of theft, damage, or loss of products due to this are entirely your responsibility.
We will advise you that you are willing to bear the cost of shipping insurance for your order (if any) to minimize losses that may arise from risks during order delivery. This will be submitted when we send the invoice to you.